Is your engineering team struggling with escaped defects, customer escalations, or production issues? Does your development process seem hard to manage and cause frequent delays or missed deadlines? Software engineering is a wicked problem — one where the problem typically cannot be understood without attempting to solve it. But how can engineering teams tackle this type of uncertainty, especially in a fast-paced, rapidly changing, agile environment? In this course, you'll take a step back and look at the big picture of software engineering, including the leading principles, processes, patterns and practices used in industry today. You'll learn why it is important to guard certain aspects of your engineering activities, and how to make quality an integral part of the development lifecycle. Whether you are a cross-functional team, engineering guild, community of practice, or part of leadership, come and engage in quality engineering practices around software requirements, design, development, testing, operations and release management. By the end of the course, you'll have an appreciation for each team role and what it takes to build the right product and build the product right.